Customer Testimonials

Alayna is hands down the best customer service person I’ve ever worked with. She went above and beyond to help me when she didn’t have too. Hiiiighly recommend talking to her! She will get things done for you,get back to you,and super awesome to talk too!


Easy to work with, I told them what I needed to happen, they made it happen, They went above and beyond, Such a friendly staff, Earl was top notch, no pressure, just, let's talk and see what we can do.......Just Outstanding!!!!!

We had a wonderful buying experience at York Chrysler Dodge Jeep Ram FIAT in Crawfordsville, thank you Andrew and Nick for all your hard work to make it happen!

My husband was interested in a used truck on their lot so we contacted Yorks and spoke with Joe. Due to a family emergency Joe couldn't be there when we arrived but Andrew took great care of us. He was very personable and professional. We really appreciated him. He did everything he could to get us the best deal on it. Everyone else we encountered was also so friendly! I'd highly recommend giving Yorks your business. Thank you to Nick for diligently working to score us the best financing option and thanks again Andrew for everything!



Chris Bailey in sales was great to deal. Friendly and personable! He got me into the Jeep Grand Cherokee I really wanted. Thank you.

Very happy with the kindness and help finding my new vehicle.


Very good service

Hi Everyone, I had a great experience with the Service department at York Jeep in Plainfield. Everyone from the General Manager to the Service Writer to Customer Service and the driver who picked me up was great to deal with and seemed like they enjoyed their work. It was a pretty rare experience for me, at least lately. (And when I called they would actually answer the phone!) The work performed was a recall on the high pressure fuel pump. I scheduled the appointment three days in advance and actually had to drop the Jeep off a day early because ...

Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light.

Fantastic service department and dealership. I drive 60 miles and bypass another dealer less than 5 miles from my home in Tipton county. There is no comparison to these guys. They go above and beyond!


Extremely professional, informative and courteous. Had an amazing experience with the entire team! From initial conversations, to handling paperwork to picking up the car in the dealership, everything was seamless and stress free. I would highly recommend this dealership not just to anyone in immediate vicinity but also to folks who need to buy a car from hundreds of miles away (as I did).

Found it to be very helpful and prompt in their care for my Ram 2500. They gave it a thorough inspection and recommended several items of concern which I dealt with so very professional

They are great to work with and matt in service always go's Above and beyond.

Great service, personable and knowledgeable. Very helpful and customer oriented. Great location for me. Thank you.

Chris belt is a professional salesman, he knows his stuff the purchase process was very fast, he had all the answers to my questions about the dodge challenger rt will buy from him again.

The salesman come out and was very courteous and he asked if we needed help but this time we were just exploring our options and seeing what they had available basically we were just window shopping

Chris Belt was incredibly helpful and patient while we decided on the Jeep Gladiator model and color. He made the looking, and purchase extremely easy.

While traveling my car had a recall that needed to be done. Being 2,000 miles away from home, I was hesitant of getting my car worked on out in the middle of nowhere, Crawfordsville Indiana. I made an appointment and had to wait sometime for the pieces to be delivered. They reassured me that it would be free seeing that it was for my recall. I had actually purchased a battery; thinking that is why my car was stalling at first. The woman (Parts receptionist) who I spoke with on the phone on several occasions was very friendly and nice. She ...

Did a good job with a heavy work load.. there were seven cars including mine for an oil change

This last repair was awesome ! Great communication and execution. The service contact Josh is exceptional

Highly recommend

Very friendly atmosphere, and great customer service…

Joe always does great job finding what I need.

Everyone that I worked with during the purchase of my new Jeep was great. The process was quick and went smoothly.

Crawfordsville Chrysler Jeep Dodge is an excellent dealer to get the best customer service experience !!

Scott is great to work with, very personable and makes the buying experience so easy

Was pretty quit at getting me in and out good service to me Hannah’s nannanms

Great service was provided for my car and family cars when I took them in.


Excellent service and experience. Steven, our salesman, was very friendly and attentive. No “hard sell” tactics; asked what I was looking for and made it happen. Very satisfied customer.

It was a great experience! I was able to get in and out within an hour.


Chris Belt was great to work with and went out of his way to ensure we got exactly what we wanted and needed. Chris knew his stuff when it came to the inventory on the lot. Kept checking in with us to ensure we were satisfied with our purchase and if everything was going well. He is the exact definition of customer service.

Kept us informed of the process, and once the warranty work was sportive by corporate swiftly completed the work. During the process the team was exceedingly cordial when we had questions in person and on the phone.


Got me in within a week and found problem


Great service informative about my vehicle when the extra mile to get me together in good time

Very good service. When I got there I didn’t have to wait around for an hour before someone offered to help me . I bought a used truck from them and it was an easy process and they had me rolling out of the parking lot with the truck in no time. Awesome place to go for a vehicle.

Did a nice job. Oil changed and new front window shield whispers. Thank you for doing a good job.


Everyone was wonderful at York , the concerns that I expressed were noted and taken care of in a timely manner. Thank you York family in Crawfordsville. 🙋🏻♀️💜🫶

Word record for oil change finally 60 minutes ish last few times I have been there it's 3 hours for same thing waaaay to long

Car wasn't running the same oil leak which turned into 6 total things found. I ended up fixing them all.

Really good service took my jeep for service Brooke was very nice and efficient thank you

Staff is friendly and kind! Good atmosphere for a dealership at least XD

Great service, great people, and made sure to not leave out any information.

All was just fine, great guys!!!

Didn’t have apt and got me right in and out it was great!! They were great to work with

They are good at what they do. I am glad my grandson works for them.

They are friendly, honest, accommodating, and fair priced. They have been my go to for years.


I drove in didn't think they would let me get serviced since I didn't have an appointment but they did. And it was fast too. Very respectful and nice ppl. I'll only come here with my Wagoneer

Chris Bailey is a top notch salesperson and made our car buying experience a dream. We had gone to another dealership and had a bad experience and are so glad we searched for another. There wasn’t the same kind of upselling you’re used to and you could tell he knew his product well. And if he didn’t know the answer, he wouldn’t pretend to know and would instead get the info we were looking for. Overall, we went in knowing the value of our trade and what we wanted to pay. We did one counter offer ...

Quick, efficient, customer friendly

Fast, reliable and seemed to be honest. Will be back for service and possibly purchase!

York did a great job. First service on the 2024 Chrysler Pacifica. They had me in and out in a time.

The service department is thorough and very fair. Hard to find these days!


They are the best they care about their customers

This service center is Very fast, professional and helpful. I would highly recommend this center to others.

Thank you Steven and Tony at York Dodge RAM Crawfordsville! Always excellent service and deals. Appreciate you all! Love our new 2025 RAM Laramie!

Personable and not pushy. Was able to purchase and complete everything within a short time.

Great experience!! Friendly and knowledgeable staff. Would do business with them again!

Attached is a letter sent to Josh. I was originally very unhappy, but they went above and beyond to make it right. Has changed my opinion 100%. My husband likes another Jeep for next purchase. Pardon for getting the name wrong. It was General Mgr Josh Frick that was so helpful

Courteous, friendly, and fast service!


Doc was able to work a remarkable deal for me. I didn't have to spend a great deal of time at the dealership, the staff was so kind and courteous.




Matt created my appointment. Brooke checked my vehicle in. Service was completed on time. Check out went well. Nice work!

Attention to detail and concern and understanding of customer expectations..Never felt 'rushes' or unappreciated as a customer. Greatly appreciated her concern and expedient nature of her attention



The salesman was very helpful and diligent in getting the deal done. I couldn’t be happier with my purchase

Im very happy with the dealership service department and the manner in which they treat me. It keeps me coming back

Great job replacing the air conditioner on my Jeep Grand Cherokee. The service folks were great to work with and I’m very happy with the results


York CRDJ is awesome, Chris Bailey in sales is great to deal with he went the extra mile for us, got us into a new Jeep and ram for a great price! Will be recommending York and Chris to my family and friends!! Keep it up Chris!

Communication was good. Quick service. Very friendly staff. Professional and knowledgeable. Respectful. Made sure I was satisfied.


Very interested in making sure all concerns were addressed. He is a very pleasant young man.

Great customer service, honest and knowledgeable

Polite, nice people got the job done quickly. Had no issues with any one or thing

Great place to buy a vehicle, very pleased with the service! Low pressure but informative and easy purchase process. I went and looked and test drove a new truck, called them 2 days later and made deal over the phone. All paperwork done over email, they arranged delivery, done deal! Chrisie and Rick great to work with. Highly recommend them.



Our salesman and his management team were excellent. They were very patient as we changed our mind a few times. We were able to submit all of our information at the time and the actual closing of the deal was very fast and efficient.


Fast service like usual always get me in never any complaints

Josh was very helpful. He was very knowledgeable and he listened to me. Then it got fixed.

York has an excellent service department. They always insure the customer is satisfied. Easy appointments, good follow up, work completed on time.

They did my oil change for my 14 GMC truck. Wonderful friendly people. 100% recommend.


Alayna is hands down the best customer service person I’ve ever worked with. She went above and beyond to help me when she didn’t have too. Hiiiighly recommend talking to her! She will get things done for you,get back to you,and super awesome to talk too!


Easy to work with, I told them what I needed to happen, they made it happen, They went above and beyond, Such a friendly staff, Earl was top notch, no pressure, just, let's talk and see what we can do.......Just Outstanding!!!!!

We had a wonderful buying experience at York Chrysler Dodge Jeep Ram FIAT in Crawfordsville, thank you Andrew and Nick for all your hard work to make it happen!

My husband was interested in a used truck on their lot so we contacted Yorks and spoke with Joe. Due to a family emergency Joe couldn't be there when we arrived but Andrew took great care of us. He was very personable and professional. We really appreciated him. He did everything he could to get us the best deal on it. Everyone else we encountered was also so friendly! I'd highly recommend giving Yorks your business. Thank you to Nick for diligently working to score us the best financing option and thanks again Andrew for everything!



Chris Bailey in sales was great to deal. Friendly and personable! He got me into the Jeep Grand Cherokee I really wanted. Thank you.

Very happy with the kindness and help finding my new vehicle.


Very good service

Hi Everyone, I had a great experience with the Service department at York Jeep in Plainfield. Everyone from the General Manager to the Service Writer to Customer Service and the driver who picked me up was great to deal with and seemed like they enjoyed their work. It was a pretty rare experience for me, at least lately. (And when I called they would actually answer the phone!) The work performed was a recall on the high pressure fuel pump. I scheduled the appointment three days in advance and actually had to drop the Jeep off a day early because ...

Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light.

Fantastic service department and dealership. I drive 60 miles and bypass another dealer less than 5 miles from my home in Tipton county. There is no comparison to these guys. They go above and beyond!


Extremely professional, informative and courteous. Had an amazing experience with the entire team! From initial conversations, to handling paperwork to picking up the car in the dealership, everything was seamless and stress free. I would highly recommend this dealership not just to anyone in immediate vicinity but also to folks who need to buy a car from hundreds of miles away (as I did).

Found it to be very helpful and prompt in their care for my Ram 2500. They gave it a thorough inspection and recommended several items of concern which I dealt with so very professional

They are great to work with and matt in service always go's Above and beyond.

Great service, personable and knowledgeable. Very helpful and customer oriented. Great location for me. Thank you.

Chris belt is a professional salesman, he knows his stuff the purchase process was very fast, he had all the answers to my questions about the dodge challenger rt will buy from him again.

The salesman come out and was very courteous and he asked if we needed help but this time we were just exploring our options and seeing what they had available basically we were just window shopping

Chris Belt was incredibly helpful and patient while we decided on the Jeep Gladiator model and color. He made the looking, and purchase extremely easy.

While traveling my car had a recall that needed to be done. Being 2,000 miles away from home, I was hesitant of getting my car worked on out in the middle of nowhere, Crawfordsville Indiana. I made an appointment and had to wait sometime for the pieces to be delivered. They reassured me that it would be free seeing that it was for my recall. I had actually purchased a battery; thinking that is why my car was stalling at first. The woman (Parts receptionist) who I spoke with on the phone on several occasions was very friendly and nice. She ...

Did a good job with a heavy work load.. there were seven cars including mine for an oil change

This last repair was awesome ! Great communication and execution. The service contact Josh is exceptional

Highly recommend

Very friendly atmosphere, and great customer service…

Joe always does great job finding what I need.

Everyone that I worked with during the purchase of my new Jeep was great. The process was quick and went smoothly.

Crawfordsville Chrysler Jeep Dodge is an excellent dealer to get the best customer service experience !!

Scott is great to work with, very personable and makes the buying experience so easy

Was pretty quit at getting me in and out good service to me Hannah’s nannanms

Great service was provided for my car and family cars when I took them in.


Excellent service and experience. Steven, our salesman, was very friendly and attentive. No “hard sell” tactics; asked what I was looking for and made it happen. Very satisfied customer.

It was a great experience! I was able to get in and out within an hour.


Chris Belt was great to work with and went out of his way to ensure we got exactly what we wanted and needed. Chris knew his stuff when it came to the inventory on the lot. Kept checking in with us to ensure we were satisfied with our purchase and if everything was going well. He is the exact definition of customer service.

Kept us informed of the process, and once the warranty work was sportive by corporate swiftly completed the work. During the process the team was exceedingly cordial when we had questions in person and on the phone.


Got me in within a week and found problem


Great service informative about my vehicle when the extra mile to get me together in good time

Very good service. When I got there I didn’t have to wait around for an hour before someone offered to help me . I bought a used truck from them and it was an easy process and they had me rolling out of the parking lot with the truck in no time. Awesome place to go for a vehicle.

Did a nice job. Oil changed and new front window shield whispers. Thank you for doing a good job.


Everyone was wonderful at York , the concerns that I expressed were noted and taken care of in a timely manner. Thank you York family in Crawfordsville. 🙋🏻♀️💜🫶

Word record for oil change finally 60 minutes ish last few times I have been there it's 3 hours for same thing waaaay to long

Car wasn't running the same oil leak which turned into 6 total things found. I ended up fixing them all.

Really good service took my jeep for service Brooke was very nice and efficient thank you

Staff is friendly and kind! Good atmosphere for a dealership at least XD

Great service, great people, and made sure to not leave out any information.

All was just fine, great guys!!!

Didn’t have apt and got me right in and out it was great!! They were great to work with

They are good at what they do. I am glad my grandson works for them.

They are friendly, honest, accommodating, and fair priced. They have been my go to for years.


I drove in didn't think they would let me get serviced since I didn't have an appointment but they did. And it was fast too. Very respectful and nice ppl. I'll only come here with my Wagoneer

Chris Bailey is a top notch salesperson and made our car buying experience a dream. We had gone to another dealership and had a bad experience and are so glad we searched for another. There wasn’t the same kind of upselling you’re used to and you could tell he knew his product well. And if he didn’t know the answer, he wouldn’t pretend to know and would instead get the info we were looking for. Overall, we went in knowing the value of our trade and what we wanted to pay. We did one counter offer ...

Quick, efficient, customer friendly

Fast, reliable and seemed to be honest. Will be back for service and possibly purchase!

York did a great job. First service on the 2024 Chrysler Pacifica. They had me in and out in a time.

The service department is thorough and very fair. Hard to find these days!


They are the best they care about their customers

This service center is Very fast, professional and helpful. I would highly recommend this center to others.

Thank you Steven and Tony at York Dodge RAM Crawfordsville! Always excellent service and deals. Appreciate you all! Love our new 2025 RAM Laramie!

Personable and not pushy. Was able to purchase and complete everything within a short time.

Great experience!! Friendly and knowledgeable staff. Would do business with them again!

Attached is a letter sent to Josh. I was originally very unhappy, but they went above and beyond to make it right. Has changed my opinion 100%. My husband likes another Jeep for next purchase. Pardon for getting the name wrong. It was General Mgr Josh Frick that was so helpful

Courteous, friendly, and fast service!


Doc was able to work a remarkable deal for me. I didn't have to spend a great deal of time at the dealership, the staff was so kind and courteous.




Matt created my appointment. Brooke checked my vehicle in. Service was completed on time. Check out went well. Nice work!

Attention to detail and concern and understanding of customer expectations..Never felt 'rushes' or unappreciated as a customer. Greatly appreciated her concern and expedient nature of her attention



The salesman was very helpful and diligent in getting the deal done. I couldn’t be happier with my purchase

Im very happy with the dealership service department and the manner in which they treat me. It keeps me coming back

Great job replacing the air conditioner on my Jeep Grand Cherokee. The service folks were great to work with and I’m very happy with the results


York CRDJ is awesome, Chris Bailey in sales is great to deal with he went the extra mile for us, got us into a new Jeep and ram for a great price! Will be recommending York and Chris to my family and friends!! Keep it up Chris!

Communication was good. Quick service. Very friendly staff. Professional and knowledgeable. Respectful. Made sure I was satisfied.


Very interested in making sure all concerns were addressed. He is a very pleasant young man.

Great customer service, honest and knowledgeable

Polite, nice people got the job done quickly. Had no issues with any one or thing

Great place to buy a vehicle, very pleased with the service! Low pressure but informative and easy purchase process. I went and looked and test drove a new truck, called them 2 days later and made deal over the phone. All paperwork done over email, they arranged delivery, done deal! Chrisie and Rick great to work with. Highly recommend them.



Our salesman and his management team were excellent. They were very patient as we changed our mind a few times. We were able to submit all of our information at the time and the actual closing of the deal was very fast and efficient.


Fast service like usual always get me in never any complaints

Josh was very helpful. He was very knowledgeable and he listened to me. Then it got fixed.

York has an excellent service department. They always insure the customer is satisfied. Easy appointments, good follow up, work completed on time.

They did my oil change for my 14 GMC truck. Wonderful friendly people. 100% recommend.


Alayna is hands down the best customer service person I’ve ever worked with. She went above and beyond to help me when she didn’t have too. Hiiiighly recommend talking to her! She will get things done for you,get back to you,and super awesome to talk too!


Easy to work with, I told them what I needed to happen, they made it happen, They went above and beyond, Such a friendly staff, Earl was top notch, no pressure, just, let's talk and see what we can do.......Just Outstanding!!!!!

We had a wonderful buying experience at York Chrysler Dodge Jeep Ram FIAT in Crawfordsville, thank you Andrew and Nick for all your hard work to make it happen!

My husband was interested in a used truck on their lot so we contacted Yorks and spoke with Joe. Due to a family emergency Joe couldn't be there when we arrived but Andrew took great care of us. He was very personable and professional. We really appreciated him. He did everything he could to get us the best deal on it. Everyone else we encountered was also so friendly! I'd highly recommend giving Yorks your business. Thank you to Nick for diligently working to score us the best financing option and thanks again Andrew for everything!



Chris Bailey in sales was great to deal. Friendly and personable! He got me into the Jeep Grand Cherokee I really wanted. Thank you.

Very happy with the kindness and help finding my new vehicle.


Very good service

Hi Everyone, I had a great experience with the Service department at York Jeep in Plainfield. Everyone from the General Manager to the Service Writer to Customer Service and the driver who picked me up was great to deal with and seemed like they enjoyed their work. It was a pretty rare experience for me, at least lately. (And when I called they would actually answer the phone!) The work performed was a recall on the high pressure fuel pump. I scheduled the appointment three days in advance and actually had to drop the Jeep off a day early because ...

Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light.

Fantastic service department and dealership. I drive 60 miles and bypass another dealer less than 5 miles from my home in Tipton county. There is no comparison to these guys. They go above and beyond!


Extremely professional, informative and courteous. Had an amazing experience with the entire team! From initial conversations, to handling paperwork to picking up the car in the dealership, everything was seamless and stress free. I would highly recommend this dealership not just to anyone in immediate vicinity but also to folks who need to buy a car from hundreds of miles away (as I did).

Found it to be very helpful and prompt in their care for my Ram 2500. They gave it a thorough inspection and recommended several items of concern which I dealt with so very professional

They are great to work with and matt in service always go's Above and beyond.

Great service, personable and knowledgeable. Very helpful and customer oriented. Great location for me. Thank you.

Chris belt is a professional salesman, he knows his stuff the purchase process was very fast, he had all the answers to my questions about the dodge challenger rt will buy from him again.

The salesman come out and was very courteous and he asked if we needed help but this time we were just exploring our options and seeing what they had available basically we were just window shopping

Chris Belt was incredibly helpful and patient while we decided on the Jeep Gladiator model and color. He made the looking, and purchase extremely easy.

While traveling my car had a recall that needed to be done. Being 2,000 miles away from home, I was hesitant of getting my car worked on out in the middle of nowhere, Crawfordsville Indiana. I made an appointment and had to wait sometime for the pieces to be delivered. They reassured me that it would be free seeing that it was for my recall. I had actually purchased a battery; thinking that is why my car was stalling at first. The woman (Parts receptionist) who I spoke with on the phone on several occasions was very friendly and nice. She ...

Did a good job with a heavy work load.. there were seven cars including mine for an oil change

This last repair was awesome ! Great communication and execution. The service contact Josh is exceptional

Highly recommend

Very friendly atmosphere, and great customer service…

Joe always does great job finding what I need.

Everyone that I worked with during the purchase of my new Jeep was great. The process was quick and went smoothly.

Crawfordsville Chrysler Jeep Dodge is an excellent dealer to get the best customer service experience !!

Scott is great to work with, very personable and makes the buying experience so easy

Was pretty quit at getting me in and out good service to me Hannah’s nannanms

Great service was provided for my car and family cars when I took them in.


Excellent service and experience. Steven, our salesman, was very friendly and attentive. No “hard sell” tactics; asked what I was looking for and made it happen. Very satisfied customer.

It was a great experience! I was able to get in and out within an hour.


Chris Belt was great to work with and went out of his way to ensure we got exactly what we wanted and needed. Chris knew his stuff when it came to the inventory on the lot. Kept checking in with us to ensure we were satisfied with our purchase and if everything was going well. He is the exact definition of customer service.

Kept us informed of the process, and once the warranty work was sportive by corporate swiftly completed the work. During the process the team was exceedingly cordial when we had questions in person and on the phone.


Got me in within a week and found problem
